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LSUC Guide to implementing Accessibility for Ontarians with Disabilities Act

November 28, 2011 By: DanPinnington Category: Law Practice Management

This 2005 legislation was enacted to improve accessibility for persons with disabilities. Customer Service Standards adopted under the Act are effective on January 1, 2012 for providers of goods and services, including law firms. The Law Society has created a guide which is meant to assist legal service providers in developing the resources to comply with the Standards. The guide and suggestions for compliance with the Standards can be downloaded from the Law Society website and found in Appendix 1. This is an obligation imposed by the Province that must be observed to respect those with disabilities and avoid unfortunate consequences.

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4 Responses to “LSUC Guide to implementing Accessibility for Ontarians with Disabilities Act”


  1. I am not finding the guide on the LSUC website. D. Thompson

  2. TimLemieux says:

    Hi Mr. Thompson,
    It turns out you have to request it from the Law Society using the contact info on that page. We’ll amend the blog post accordingly.

  3. Dawn Urquhart says:

    The Guide to assist law firms is contained in this report to Convocation
    http://www.lsuc.on.ca/WorkArea/DownloadAsset.aspx?id=2147486242

    The link in this post is incorrect….it is to the link to the LSUC’s own compliance document for its own “customers and users” who can obtain a copy upon request.

  4. TimLemieux says:

    Hi Ms. Urquhart,
    Thanks for providing a better link. We’ll update the post.



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