About Ian Hu
As Counsel, Claims Prevention and practicePRO at LAWPRO Ian speaks, writes and blogs about practice management, claims prevention and lawyering issues. His mandate is to help lawyers succeed in the practice of law and avoid malpractice claims.
Having had experience in private practice under his belt with various sizes of firms, Ian has seen the trials and tribulations lawyers go through. As a former Vice President of the Federation of Asian Canadian Lawyers he has mentored young lawyers and advocated for hundreds of lawyers and students as a group.
Ian also has an interest in promoting diversity in the profession. He currently serves on various law-related boards and advocacy committees including the executive of the Ontario Bar Association's Solo & Small Firms Section and as a Leader with the American Bar Association's Diversity & Inclusion Division.
Ian Hu's Posts
Understanding cognitive biases can help reduce communication-related claims, which are the biggest source of malpractice claims. While many cognitive biases are dealt with by following some common sense principles, others are not as obvious. From anchoring effect to decision fatigue, knowing how your client makes decisions can help you build rapport with your clients, effectively… Read More »Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies, Practice Aids
LawPRO reminds lawyers that on a rolling basis beginning January 1, 2017, matters commenced on or after January 1, 2012 will be automatically dismissed five years after they were commenced. Remember, the courts will dismiss actions without sending notices of any type to parties or their lawyers. Update internal firm systems to tickle all relevant… Read More »Categories: Biggest Claims Risks, Limitations Claims
For litigators and solicitors alike, going paperless is a sure-fire way to increase your law firm’s productivity and it can help reduce your risk of a malpractice claim. How much time do you and your staff spend looking for documents? How often does your tickler system alert you at the very last moment of a… Read More »Categories: Communication Errors, Practice Aids, Technology
Like the local bank, your practice holds valuable information and money. Your computer systems may contain client information, trade secrets, and intellectual property. Your trust accounts have large sums of money. A cyber breach or trust account theft will harm your clients and potentially cripple your practice. Security guards, specialized safes, and sophisticated procedures protect… Read More »Categories: Technology
New lawyers, welcome to the practice of law. You now have an office of your own. You’ll be spending many of your waking hours plying your trade in this new little corner of the world. Make it a comfortable and professional place to work. Be prepared for unexpected events. What should you keep in your… Read More »Categories: Career Management, Wellness and Balance
Effectively persuading a potential new client, a jury, or an interviewer – and being able to do it time and again – requires a solid understanding of how people make decisions. Persuasion traditionally relies on three techniques, namely: to speak the truth (logos), be credible (ethos), and move your audience emotionally (pathos). Unconscious (cognitive) biases can interfere… Read More »Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies, Practice Aids, Law Practice Management
The Ministry of the Attorney General, Court Services Division, released a Notice to the Professions regarding Rule 48.14 in the December 16, 2016 issue of Ontario Reports, 132 O.R. (3d) Part 5, Pages 321-400. This is a helpful reminder of the new 5-year dismissal date for civil litigation files in Ontario, and what you can… Read More »Categories: Announcements, LAWPRO Errors and Omissions Coverage, Civil Litigation, Risk Management & Claims Prevention
I vividly remember losing one of my first potential clients. He was shopping for lawyers and had whittled his list down to three or four. I had dealt with legal issues exactly like his before and resolved them successfully. I felt I knew the law as well as anyone. I would help him and impress him with… Read More »Categories: Communication Errors