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Risk Management & Claims Prevention

Reduce communication-related claims by understanding cognitive bias

stoplight in front of brain

Understanding cognitive biases can help reduce communication-related claims, which are the biggest source of malpractice claims. While many cognitive biases are dealt with by following some common sense principles, others are not as obvious. From anchoring effect to decision fatigue, knowing how your client makes decisions can help you build rapport with your clients, effectively… Read More »

Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies, Practice Aids

5 year rolling administrative dismissal date for Rule 48 after January 1, 2017

man running from boulder

LawPRO reminds lawyers that on a rolling basis beginning January 1, 2017, matters commenced on or after January 1, 2012 will be automatically dismissed five years after they were commenced. Remember, the courts will dismiss actions without sending notices of any type to parties or their lawyers. Update internal firm systems to tickle all relevant… Read More »

Categories: Biggest Claims Risks, Limitations Claims

20 Red Flags of Bad Cheque Fraud You Should Recognize

fraud-prevention

Lawyers in all areas of practice continue to be the frequent targets of bad cheque scams. These scams involve debt collections, business loans, IP licensing disputes or spousal support payments. While it appears Ontario lawyers are increasingly aware of these frauds, occasionally some are being duped into disbursing funds on a bad cheque they have… Read More »

Categories: Fraud Prevention

How unhealthy lawyers affect client service

wellnes-and-balance

Almost all lawyers experience stress, but unless it becomes toxic, there is little risk to the client. Occasionally things get truly out of control. That’s when important deadlines are missed, communication with the client diminishes (or ends), and files languish. In extreme cases, the lawyer ‘pretends’ to practice by misrepresenting to the client that work… Read More »

Categories: Wellness and Balance
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