by LAWPRO

The legal industry has long been risk averse, but when it comes to adapting to the experience-driven world created by companies like Netflix, Uber, and Airbnb, adherence to the old status quo could be the death knell for today’s law firms.

In The Client-Centered Law Firm, legal technology expert Jack Newton offers a clear-eyed and timely look at how providing a client-centered experience and running an efficient, profitable law firm aren’t opposing ideas. With this approach, they drive each other. Covering the what, why, and how of running a client-centered practice, with examples from law firms leading this revolution as well as practical strategies for implementation, The Client-Centered Law Firm is a rallying call to unlock the enormous latent demand in the legal market by providing client-centered experiences, improving internal processes, and raising the bottom line.

The practicePRO Lending Library is located in our office at 250 Yonge Street, Suite 3101 in Toronto and can be visited during our regular business hours (Monday to Friday, 8:30 am to 5:00 pm), or email [email protected] with the name of the book, your name, LSUC number and your mailing address (only lawyers called to the bar in Ontario can take out these books). We will ship the book to you via courier at no charge, and it will be your responsibility to ship it back to us at your cost within three weeks.

This books is also available to purchase on Amazon for $25 for a hard copy or $15 for e-book.