About LAWPRO
Lawyers’ Professional Indemnity Company (LAWPRO) is owned by the Law Society of Upper Canada and is licensed to provide professional liability insurance and title insurance in numerous jurisdictions across Canada. Through its malpractice insurance program, LAWPRO insures over 25,000 practising lawyers in Ontario, as well as providing them with risk and practice management information under the practicePRO banner.
LAWPRO's Posts
practicePRO Resource: Sample real estate retainer letter
TitlePLUS has on its website sample forms, letters and reports for the use of real estate lawyers. Among the useful documents there is a sample real estate retainer letter. It is provided for your consideration and use when drafting your own versions of these respective documents. It is not meant to be used “as is”…. Read More »
Categories: Real Estate, Law Practice ManagementpracticePRO Resource: Voicemail tips
Although not everyone likes it, voice mail is an essential tool. Used properly, it can help you better communicate with and serve your clients. To avoid frustrating clients, consider the following points for handling incoming calls from our Managing a Better Professional Services firm booklet,: Give callers the option to leave a traditional message: If… Read More »
Categories: Communication Errors, Law Practice ManagementLAWPRO Magazine archive: What to do when partners, associates or staff commit fraud
At AvoidaClaim we regularly issue warnings about fraud attempts by fake clients. This article by David Debenham from the Fall 2008 issue of LAWPRO Magazine reminds lawyers to be aware of the possibility of fraud within the firm as well. Internal fraud has been very costly for LAWPRO. At the time of this article we’d… Read More »
Categories: Law Practice ManagementpraticePRO resource: Generic law firm privacy policy
As a supplement to the LAWPRO Magazine articles Privacy and Your Clients: An Agenda For Every Firm (Summer 2003) and Personal Information and Privacy (Winter 2007), LAWPRO has created a Sample Firm Privacy Policy. It can be used as a precedent and checklist to guide you as you examine your own firm’s procedures for dealing… Read More »
Categories: Law Practice ManagementLAWPRO Magazine archives: Wills, powers of attorney and the elderly
Click here or on the image above to read this article from the Winter 2007 “Aging Boomers” edition of LAWPRO Magazine. All past LAWPRO Magazine articles can be found at www.lawpro.ca/magazinearchives
Categories: Wills & EstatespracticePRO Resource: A post-matter client survey precedent
A post-matter client survey is one of the best ways to collect information about what clients thought about the services you provided to them. Make sure your survey is structured to help you identify specific areas for improvement. Ideally, it should include some open-ended questions. You might also want to compare client feedback to your… Read More »
Categories: Law Practice ManagementLAWPRO Magazine archives: Meet the New Family Law Lawyer
The introduction this past January [of 2005] of new spousal support guidelines has put the spotlight on family law practice. To put the impact of the guidelines in context – and to better understand the pressures of family law practice today – LAWPRO Magazine this spring convened a panel of family law practitioners from across… Read More »
Categories: Family LawFailing to deliver title insurance opens up a number of risks
Hundreds of real estate malpractice claims find their way to LAWPRO every year. Some involve complex and exotic fact situations, but many do not. At the heart of most claims is the lawyer’s failure to deliver something the client has requested or expected. Where the deliverable is at the heart of the deal − keys… Read More »
Categories: Real Estate