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Ontario Lawyers target of fake Ministry of Government and Consumer Services Complaint

fraud-prevention

An Ontario lawyer has reported to us that he received a “business complaint” that is purportedly from the Ministry of Government and Consumer Services. While the email address displayed as the sender says “Ministry of Government and Consumer Service”, the email is actually from [email protected] This is clearly not an Ontario government email address. And… Read More »

Categories: Fraud Prevention

How neuroscience awareness and evolutionary psychology can help lawyers avoid claims and offer better client service

brain clipart

The success of books like Malcolm Gladwell’s Blink and Norman Doidge’s The Brain that Changes Itself, has brought discussion of neuroscience out of the medical lab and into everyday conversation. The potential for what we know about the brain to be used to our advantage in the business and professional realms has spurred a growing… Read More »

Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies


The future of law: Why the real estate lawyer is the quarterback of the real estate deal

real-estate

On June 22, 2016, surrounded by family and colleagues, Kathleen Waters was honoured with the 2016 Ontario Bar Association’s Award of Excellence in Real Estate. Her remarks included comments on the lawyer as quarterback and advice on moving successfully into the digital future. “I’m a passionate believer in the role of the lawyer as defender… Read More »

Categories: Real Estate, The TitlePLUS Program & Title Insurance

Reduce communication-related claims by understanding cognitive bias

stoplight in front of brain

Understanding cognitive biases can help reduce communication-related claims, which are the biggest source of malpractice claims. While many cognitive biases are dealt with by following some common sense principles, others are not as obvious. From anchoring effect to decision fatigue, knowing how your client makes decisions can help you build rapport with your clients, effectively… Read More »

Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies, Practice Aids


5 year rolling administrative dismissal date for Rule 48 after January 1, 2017

man running from boulder

LawPRO reminds lawyers that on a rolling basis beginning January 1, 2017, matters commenced on or after January 1, 2012 will be automatically dismissed five years after they were commenced. Remember, the courts will dismiss actions without sending notices of any type to parties or their lawyers. Update internal firm systems to tickle all relevant… Read More »

Categories: Biggest Claims Risks, Limitations Claims

Does my LAWPRO insurance cover assumed risk?

man on highwire

There are different types of risks that can lead to claims against lawyers: those that develop from errors or omissions, those that arise through intentional wrongdoing, and those that lawyers willingly accept for themselves. A lawyer’s professional indemnity (E&O) policy is intended to respond to claims arising from a lawyer’s error, omission or negligent act… Read More »

Categories: LAWPRO Errors and Omissions Coverage

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