practicePRO Resourec: Managing the Lawyer/Client Relationship
Lawyer/client communication-related errors are the biggest cause of malpractice claims. By cost and count, more than one-third of LAWPRO claims involved this type of error. Most claims arise out of fundamental failures in the lawyer/client relationship – failures such as inadequate client-case screening, poor communication and insufficient systems, trails and record-keeping.
The Managing the Lawyer/Client Relationship guides you through the various stages of a relationship with a client, from intake to termination, and covers such topics as effective communication and time management.