Mary Lokensgard has previously written (for Attorney at Work) about accommodating clients with special needs. In a new post she has expanded that idea to include client’s scheduling problems and language barriers as needs to be addressed as well. She has a number of easy to implement suggestions to make your office more accommodating to clients’ sometimes unpredictable time issues, as well as ways to ensure that language problems don’t hinder your ability to provide the best service.

Categories: Communication Errors