About Tim Lemieux
Tim Lemieux is the CPSR and Claims Analyst at LAWPRO. He investigates TitlePLUS title insurance claims, and analyses LAWPRO claims data to aid in the creation of the practicePRO initiative risk management presentations, articles and web content for lawyers.
Tim Lemieux's Posts
Accommodating The Needs of Older Clients/Clients With Disabilities
Lawyers understand the need to ensure that clients have a good experience at their office, in terms of finding a welcoming environment and being able to understand how their matter is being handled. However older clients or clients with physical disabilities may require that more care be taken to identify and assist with their particular… Read More »
Categories: Communication Errors, Law Practice ManagementSidney Troister on the red flags of real estate fraud and how you can protect yourself
We couldn’t have said it better ourselves! There is great advice from Sidney Troister on the red flags of real estate fraud and how you can avoid being a victim in this Torkin Manes bulletin (reproduced with permission): Much has been written about the flags of mortgage fraud, with a description of flags often buried… Read More »
Categories: Real EstateListen to an Ontario lawyer’s recorded conversation with a fraudster
Ottawa lawyer J.L. Lee Mullowney informed us that he was contacted by the purported Thomas Moss looking to retain him with regards to a breach of a business loan agreement. Well aware that he was being targeted for a fraud, Mr Mullowney called the fraudster up to challenge him on a number of incongruities on… Read More »
Categories: Fraud PreventionHow to Improve Hospitality in the Office
Think about how you choose between similar services. If two restaurants have great food at comparable prices, do you return to the one with slow, rude service, or the one where you felt taken care of? While its obvious that clients want their lawyer to be good at handling their case, these days that often… Read More »
Categories: Law Practice ManagementTen social media misconceptions, revised
“Social media is just people posting pictures of what they had for breakfast” is a common refrain from those who have no interest in or can’t figure out things like Twitter, Facebook or LinkedIn. It may be said even more by lawyers, who have a reputation of not being the most enthusiastic new adopters of… Read More »
Categories: Legal Technology, TechnologyNew practicePRO Resource: The real estate malpractice claims fact sheet
With such a large amount of claims prevention information availalable in LAWPRO Magazine articles and practicePRO resources, we had the idea to create simple fact sheets that CPD providers and others could use in developing their program material for specific areas of law. The latest in our series of “malpractice claims fact sheets” covers real… Read More »
Categories: Real EstateCommunications breakdown: When a lawyer uses jargon
“We’re [McLeish , Orlando LLP] in the process of retaining an ad agency for some of our marketing,” says Dale Orlando. “And it’s really frustrating when they use acronyms we don’t understand. You don’t want to ask because it seems like everybody else in the room knows what that means, so maybe I should. “One… Read More »
Categories: Communication ErrorsCommunications breakdowns: When a lawyer has no sense of time
In 2014 the broad category of communications accounted for about almost a third of claims reported and claims costs. We asked some lawyers to give their opinions on the various ways lawyer-client communications can break down, such as when lawyers fail to share information. A few years ago, Judith Huddart, collaborative family lawyer at Dranoff… Read More »
Categories: Communication Errors