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Biggest Claims Risks

“Putting your best brain forward”: Reflect on your clients’ psychology

brain emotions

This is the one of seven strategies that you can follow to help you apply the emerging lessons of neuroscience and evolutionary psychology to the day-to-day work of your practice, as explained in the article Putting your best brain forward: How neuroscience awareness and evolutionary psychology can help lawyers avoid claims and offer better client… Read More »

Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies

“Putting your best brain forward:” Check your biases

silhouettes negotiating

This is the one of seven strategies that you can follow to help you apply the emerging lessons of neuroscience and evolutionary psychology to the day-to-day work of your practice, as explained in the article Putting your best brain forward: How neuroscience awareness and evolutionary psychology can help lawyers avoid claims and offer better client… Read More »

Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies

“Putting your best brain forward”: Consult with others

two statues talking

This is the one of seven strategies that you can follow to help you apply the emerging lessons of neuroscience and evolutionary psychology to the day-to-day work of your practice, as explained in the article Putting your best brain forward: How neuroscience awareness and evolutionary psychology can help lawyers avoid claims and offer better client… Read More »

Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies

“Putting your best brain forward”: Lay a solid foundation for routine decisions

checklist

This is the one of seven strategies that you can follow to help you apply the emerging lessons of neuroscience and evolutionary psychology to the day-to-day work of your practice, as explained in the article Putting your best brain forward: How neuroscience awareness and evolutionary psychology can help lawyers avoid claims and offer better client… Read More »

Categories: Biggest Claims Risks, Risk Management Strategies, Practice Aids

How neuroscience awareness and evolutionary psychology can help lawyers avoid claims and offer better client service

brain clipart

The success of books like Malcolm Gladwell’s Blink and Norman Doidge’s The Brain that Changes Itself, has brought discussion of neuroscience out of the medical lab and into everyday conversation. The potential for what we know about the brain to be used to our advantage in the business and professional realms has spurred a growing… Read More »

Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies

Psychological tips to win over your clients, juries, and judges

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Effectively persuading a potential new client, a jury, or an interviewer – and being able to do it time and again – requires a solid understanding of how people make decisions. Persuasion traditionally relies on three techniques, namely: to speak the truth (logos), be credible (ethos), and move your audience emotionally (pathos).  Unconscious (cognitive) biases can interfere… Read More »

Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies, Practice Aids, Law Practice Management

Malpractice danger areas in personal injury law

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Having practised personal injury law before I joined LAWPRO, I faced constant challenges that threatened to derail my practice if improperly dealt with. Follow me as we take this journey into the life of a hypothetical file and uncover the most common sources of malpractice claims. The Case of Mr. Smith Mr. Smith suffers serious… Read More »

Categories: Biggest Claims Risks, Civil Litigation, Limitations Claims

Dropping the ball on a file transfer: Rule 48 dangers

Man delivering package

When a file is transferred from one lawyer to another, one danger is when nothing happens on the file due to a clumsy transfer or missing critical information. A new file that has not been looked at can be a ticking time bomb. Deadlines like limitation periods can pass by unnoticed, and Rule 48 administrative… Read More »

Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies, Civil Litigation, Law Practice Management, Risk Management & Claims Prevention
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