Risk Management & Claims Prevention
Cybercrime: Be ready with an incident response plan
Because a cybercrime attack can cause irreparable harm, law firms should be prepared to take action immediately. Being able to do this requires an Incident Response Plan (IRP). An effective IRP can put a firm in a position to effectively and efficiently manage a breach by protecting sensitive data, systems, and networks, and to quickly… Read More »
Categories: Fraud Prevention, Risk Management & Claims PreventionAre you stressed? Your Member Assistance Program (MAP) can help
Do any of these sound familiar – competing deadlines, too many “top priorities”, billing hour targets, client demands, juggling the responsibilities of being an employee and parent, caring for elderly parent, or insufficient time to get everything done? Learning to manage stress effectively is important. To counter the negative effects of stress, consider the following… Read More »
Categories: Wellness and BalanceLimited scope representation: With the right safeguards, possibilities abound
A self-represented family law litigant anxiously prepares for a hearing, which can resolve months, if not years, of anxiety, and determine the litigant’s financial and family affairs in the near future. Retaining a lawyer from cradle to grave is out of budget for this litigant. What to do? Relief is around the corner – a… Read More »
Categories: Biggest Claims Risks, Civil Litigation, Family Law, Risk Management StrategiesDemystifying condominiums with better communication
The single biggest problem in communication is the illusion that it has taken place. ~ George Bernard Shaw Many people start their home ownership journey by purchasing a condominium unit. Others downsize to a condominium later in life. As first-time condominium buyers, they may be unfamiliar with the operation and documentation of a condominium corporation…. Read More »
Categories: Communication Errors, Real EstateRule 48 dismissal FAQs
In the last year we have received inquiries regarding the new Rule 48. Here are the questions we most frequently hear: 1. The main action is administratively dismissed under Rule 48. What happens to related counterclaims, cross claims and third party claims? Counterclaims, crossclaims, and third party claims are dealt with under Rule 48.14(9), which… Read More »
Categories: Biggest Claims Risks, Civil Litigation, Limitations ClaimsHow to really communicate with clients and avoid malpractice claims
It seems so simple and yet a primary reason for a client to proceed with a malpractice claim against his or her lawyer is the failure of that lawyer to communicate effectively. To successfully step into the lawyer-client relationship in a malpractice – or any – claim, one needs to understand certain underlying concepts about… Read More »
Categories: Communication ErrorsThe facts on the overdraft protection in the LAWPRO policy
The expanded protection against counterfeit bank instruments was announced by LAWPRO in October 2009. This column by Kathleen Waters, President & CEO of LAWPRO, was in response to calls and emails form lawyers seeking clarification of how this coverage works. 1. This is an enhanced protection The Law Society insurance program has generally provided protection… Read More »
Categories: Fraud Prevention, LAWPRO Errors and Omissions CoverageThe Kenora gambit: Why it pays to know Ontario has two time zones
Did you know Ontario has two time zones? Veteran Claims Counsel Doug Scott was able to exploit that fact to help one of our insureds “repair” a problem and avoid a claim. Late one afternoon, Doug took a call from a frantic Toronto area lawyer who explained that a limitation period to sue on a… Read More »
Categories: LAWPRO Errors and Omissions Coverage, Limitations Claims