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Risk Management & Claims Prevention

Five good reasons to avoid “legalese”


The funny thing about legalese – unnecessarily complex or archaic legal language – is that the closer you get to it, the less visible it is. Most lawyers find that they occasionally use words that can confuse or alienate non-lawyers. The arguments for replacing archaic legal terms with plain language are familiar to most of… Read More »

Categories: Communication Errors

Five client types to watch out for – there be dangers in these relationships


This article by Kathleen Waters, president and CEO of LAWPRO, originally appeared in the August 23, 2013 issue of The Lawyers Weekly published by LexisNexis Canada Inc. Fraud attempts come in many different forms. Some schemes (often the more transparent ones) rely on a “volume” approach: target as many lawyers as possible in the hope… Read More »

Categories: Fraud Prevention

practicePRO Resourec: Managing the Lawyer/Client Relationship


Lawyer/client communication-related errors are the biggest cause of malpractice claims. By cost and count, more than one-third of LAWPRO claims involved this type of error. Most claims arise out of fundamental failures in the lawyer/client relationship – failures such as inadequate client-case screening, poor communication and insufficient systems, trails and record-keeping. The Managing the Lawyer/Client… Read More »

Categories: Biggest Claims Risks

practicePRO Resource: Creating strong passwords


The following is an excerpt from practicePRO’s Managing the Security and Privacy of Electronic Data in a Law Office booket. Creating “strong” passwords Create passwords that are harder to guess or figure out. These are called strong passwords and they are more difficult for password-cracking tools to determine. Password-cracking software uses one of three approaches:… Read More »

Categories: Fraud Prevention, Legal Technology

Cyber crime example of the importance of reconciling your trust accounts each month


This article appeared in the September 2013 issue of TitleNews.  An escrow company holds real estate closing funds in trust in the same way a law firm in Ontario would. Cyber Criminals Steal More Than $1.5 million from California Escrow Company. California-based Efficient Services Escrow Group was shut down by the state after cyber criminals… Read More »

Categories: Fraud Prevention

Land Acknowledgement

The offices of LAWPRO are located on the traditional territory of many nations including the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat peoples. Toronto is covered by Treaty 13 with the Mississaugas of the Credit. LAWPRO respects and acknowledges the histories, languages, knowledge systems, and cultures of First Nations, Metis, and Inuit nations.

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