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Risk Management & Claims Prevention

Would you take the bait in a phishing scam?

fraud-prevention

“Phishing” is one of the most common scams that cyber criminals use because it can produce spectacular results with very little effort or expense on the part of the hacker. Phishing involves the use of an email, text message or phone call that appears to come from a trusted source or institution, vendor or company,… Read More »

Categories: Fraud Prevention

Don’t accept every file that walks in the door

biggest-claims-risks

At the risk of sounding like a self-help book designed to help you find Mr. or Ms. Right, we’d like to remind you (the day before Valentine’s Day, no less!) that being selective about the clients you represent is an important claims-prevention strategy. Depending on your area of law and how established your practice, you… Read More »

Categories: Biggest Claims Risks

Five good reasons to avoid “legalese”

communication-errors

The funny thing about legalese – unnecessarily complex or archaic legal language – is that the closer you get to it, the less visible it is. Most lawyers find that they occasionally use words that can confuse or alienate non-lawyers. The arguments for replacing archaic legal terms with plain language are familiar to most of… Read More »

Categories: Communication Errors

Five client types to watch out for – there be dangers in these relationships

fraud-prevention

This article by Kathleen Waters, president and CEO of LAWPRO, originally appeared in the August 23, 2013 issue of The Lawyers Weekly published by LexisNexis Canada Inc. Fraud attempts come in many different forms. Some schemes (often the more transparent ones) rely on a “volume” approach: target as many lawyers as possible in the hope… Read More »

Categories: Fraud Prevention

practicePRO Resourec: Managing the Lawyer/Client Relationship

biggest-claims-risks

Lawyer/client communication-related errors are the biggest cause of malpractice claims. By cost and count, more than one-third of LAWPRO claims involved this type of error. Most claims arise out of fundamental failures in the lawyer/client relationship – failures such as inadequate client-case screening, poor communication and insufficient systems, trails and record-keeping. The Managing the Lawyer/Client… Read More »

Categories: Biggest Claims Risks

Land Acknowledgement

The offices of LAWPRO are located on the traditional territory of many nations including the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat peoples. Toronto is covered by Treaty 13 with the Mississaugas of the Credit. LAWPRO respects and acknowledges the histories, languages, knowledge systems, and cultures of First Nations, Metis, and Inuit nations.

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