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Risk Management Strategies

“Putting your best brain forward”: Consult with others

two statues talking

This is the one of seven strategies that you can follow to help you apply the emerging lessons of neuroscience and evolutionary psychology to the day-to-day work of your practice, as explained in the article Putting your best brain forward: How neuroscience awareness and evolutionary psychology can help lawyers avoid claims and offer better client… Read More »

Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies

“Putting your best brain forward”: Lay a solid foundation for routine decisions

checklist

This is the one of seven strategies that you can follow to help you apply the emerging lessons of neuroscience and evolutionary psychology to the day-to-day work of your practice, as explained in the article Putting your best brain forward: How neuroscience awareness and evolutionary psychology can help lawyers avoid claims and offer better client… Read More »

Categories: Biggest Claims Risks, Risk Management Strategies, Practice Aids

How neuroscience awareness and evolutionary psychology can help lawyers avoid claims and offer better client service

brain clipart

The success of books like Malcolm Gladwell’s Blink and Norman Doidge’s The Brain that Changes Itself, has brought discussion of neuroscience out of the medical lab and into everyday conversation. The potential for what we know about the brain to be used to our advantage in the business and professional realms has spurred a growing… Read More »

Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies

Reduce communication-related claims by understanding cognitive bias

stoplight in front of brain

Understanding cognitive biases can help reduce communication-related claims, which are the biggest source of malpractice claims. While many cognitive biases are dealt with by following some common sense principles, others are not as obvious. From anchoring effect to decision fatigue, knowing how your client makes decisions can help you build rapport with your clients, effectively… Read More »

Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies, Practice Aids

Psychological tips to win over your clients, juries, and judges

biggest-claims-risks

Effectively persuading a potential new client, a jury, or an interviewer – and being able to do it time and again – requires a solid understanding of how people make decisions. Persuasion traditionally relies on three techniques, namely: to speak the truth (logos), be credible (ethos), and move your audience emotionally (pathos).  Unconscious (cognitive) biases can interfere… Read More »

Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies, Practice Aids, Law Practice Management

Limited Scope Representation Resources

biggest-claims-risks

The information and resources on practicePRO’s Limited Scope Representation page are intended to help you understand some of the risks inherent in providing limited scope legal services, and how you can reduce your exposure to a claim when working for a client on an unbundled basis. LAWPRO’s concern that unbundling could lead to more claims… Read More »

Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies, Family Law, Practice Aids, Civil Litigation

Dropping the ball on a file transfer: Rule 48 dangers

Man delivering package

When a file is transferred from one lawyer to another, one danger is when nothing happens on the file due to a clumsy transfer or missing critical information. A new file that has not been looked at can be a ticking time bomb. Deadlines like limitation periods can pass by unnoticed, and Rule 48 administrative… Read More »

Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies, Civil Litigation, Law Practice Management, Risk Management & Claims Prevention
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