Risk Management Strategies
Building a better clientele
The impact of poor client selection and sloppy client service will be magnified in trying economic times. In response, you want to proactively take steps to build a retain a better clientele. Here are some pointers to help you meet that goal: Get a retainer up front: The best way to ensure that you get… Read More »
Categories: Communication Errors, Risk Management StrategiesSelf-Represented Litigants: A Survival Guide by Carol Cochrane
Why do we all shudder on learning that our client’s adversary is self-represented on a litigation file? So often we fail to appreciate opposing counsel – until we hear those dreaded words from our client: “You know, the other side won’t be getting a lawyer.” It is only then that we realize and appreciate the… Read More »
Categories: Risk Management Strategies, Family Law, Civil LitigationNew practicePRO resource: The franchise law malpractice claims fact sheet
With such a large amount of claims prevention information available in LAWPRO Magazine articles and practicePRO resources, we had the idea to create simple fact sheets that CPD providers and others could use in developing their program material for specific areas of law. The eighth in our series of “malpractice claims fact sheets” covers franchise… Read More »
Categories: Communication Errors, Risk Management StrategiesNew practicePRO resource: The IP law malpractice claims fact sheet
With such a large amount of claims prevention information available in LAWPRO Magazine articles and practicePRO resources, we had the idea to create simple fact sheets that CPD providers and others could use in developing their program material for specific areas of law. The latest in our series of “malpractice claims fact sheets” covers IP… Read More »
Categories: Risk Management StrategiesNew Year’s resolutions for a healthier law practice and a new you
The end of one year and the start of a new one is a time for self-reflection and self-improvement. Many of you will think about making changes in your personal and work lives. But while you all have good intentions, it can be difficult to break old habits, especially when you are running hard on… Read More »
Categories: Risk Management Strategies, Practice Aids, Law Practice ManagementPsychological tips to win over your clients, juries, and judges
Effectively persuading a potential new client, a jury, or an interviewer – and being able to do it time and again – requires a solid understanding of how people make decisions. Persuasion traditionally relies on three techniques, namely: to speak the truth (logos), be credible (ethos), and move your audience emotionally (pathos). Unconscious (cognitive) biases can interfere… Read More »
Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies, Practice Aids, Law Practice ManagementDropping the ball on a file transfer: Rule 48 dangers
When a file is transferred from one lawyer to another, one danger is when nothing happens on the file due to a clumsy transfer or missing critical information. A new file that has not been looked at can be a ticking time bomb. Deadlines like limitation periods can pass by unnoticed, and Rule 48 administrative… Read More »
Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies, Civil Litigation, Law Practice Management, Risk Management & Claims PreventionLimited scope representation: With the right safeguards, possibilities abound
A self-represented family law litigant anxiously prepares for a hearing, which can resolve months, if not years, of anxiety, and determine the litigant’s financial and family affairs in the near future. Retaining a lawyer from cradle to grave is out of budget for this litigant. What to do? Relief is around the corner – a… Read More »
Categories: Biggest Claims Risks, Risk Management Strategies, Family Law, Civil Litigation