Risk Management Strategies
“Putting your best brain forward”: Lay a solid foundation for routine decisions
This is the one of seven strategies that you can follow to help you apply the emerging lessons of neuroscience and evolutionary psychology to the day-to-day work of your practice, as explained in the article Putting your best brain forward: How neuroscience awareness and evolutionary psychology can help lawyers avoid claims and offer better client… Read More »
Categories: Biggest Claims Risks, Risk Management Strategies, Practice AidsHow neuroscience awareness and evolutionary psychology can help lawyers avoid claims and offer better client service
The success of books like Malcolm Gladwell’s Blink and Norman Doidge’s The Brain that Changes Itself, has brought discussion of neuroscience out of the medical lab and into everyday conversation. The potential for what we know about the brain to be used to our advantage in the business and professional realms has spurred a growing… Read More »
Categories: Biggest Claims Risks, Communication Errors, Risk Management StrategiesReduce communication-related claims by understanding cognitive bias
Understanding cognitive biases can help reduce communication-related claims, which are the biggest source of malpractice claims. While many cognitive biases are dealt with by following some common sense principles, others are not as obvious. From anchoring effect to decision fatigue, knowing how your client makes decisions can help you build rapport with your clients, effectively… Read More »
Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies, Practice AidsNew Year’s resolutions for a healthier law practice and a new you
The end of one year and the start of a new one is a time for self-reflection and self-improvement. Many of you will think about making changes in your personal and work lives. But while you all have good intentions, it can be difficult to break old habits, especially when you are running hard on… Read More »
Categories: Risk Management Strategies, Practice Aids, Law Practice ManagementPsychological tips to win over your clients, juries, and judges
Effectively persuading a potential new client, a jury, or an interviewer – and being able to do it time and again – requires a solid understanding of how people make decisions. Persuasion traditionally relies on three techniques, namely: to speak the truth (logos), be credible (ethos), and move your audience emotionally (pathos). Unconscious (cognitive) biases can interfere… Read More »
Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies, Practice Aids, Law Practice ManagementLimited Scope Representation Resources
The information and resources on practicePRO’s Limited Scope Representation page are intended to help you understand some of the risks inherent in providing limited scope legal services, and how you can reduce your exposure to a claim when working for a client on an unbundled basis. LAWPRO’s concern that unbundling could lead to more claims… Read More »
Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies, Family Law, Practice Aids, Civil LitigationDropping the ball on a file transfer: Rule 48 dangers
When a file is transferred from one lawyer to another, one danger is when nothing happens on the file due to a clumsy transfer or missing critical information. A new file that has not been looked at can be a ticking time bomb. Deadlines like limitation periods can pass by unnoticed, and Rule 48 administrative… Read More »
Categories: Biggest Claims Risks, Communication Errors, Risk Management Strategies, Civil Litigation, Law Practice Management, Risk Management & Claims PreventionLimited scope representation: With the right safeguards, possibilities abound
A self-represented family law litigant anxiously prepares for a hearing, which can resolve months, if not years, of anxiety, and determine the litigant’s financial and family affairs in the near future. Retaining a lawyer from cradle to grave is out of budget for this litigant. What to do? Relief is around the corner – a… Read More »
Categories: Biggest Claims Risks, Risk Management Strategies, Family Law, Civil Litigation