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Risk Management Strategies

Build good practice habits and avoid malpractice claims: The new lawyer

biggest-claims-risks

You are just beginning to build the habits that can help or hinder your practice in the long term. Consistency in how you deliver service – from the questions you ask at intake to the steps you take when the client leaves the office – is one of the foundations to protect yourself against malpractice… Read More »

Categories: Biggest Claims Risks, Communication Errors, Limitations Claims, Risk Management & Claims Prevention, Risk Management Strategies

Self-Represented Litigants: A Survival Guide by Carol Cochrane

civil-litigation

Why do we all shudder on learning that our client’s adversary is self-represented on a litigation file? So often we fail to appreciate opposing counsel – until we hear those dreaded words from our client: “You know, the other side won’t be getting a lawyer.” It is only then that we realize and appreciate the… Read More »

Categories: Civil Litigation, Family Law, Risk Management Strategies

New practicePRO resource: The franchise law malpractice claims fact sheet

franchise fact sheet cover

With such a large amount of claims prevention information available in LAWPRO Magazine articles and practicePRO resources, we had the idea to create simple fact sheets that CPD providers and others could use in developing their program material for specific areas of law. The eighth in our series of “malpractice claims fact sheets” covers franchise… Read More »

Categories: Communication Errors, Risk Management Strategies

New practicePRO resource: The IP law malpractice claims fact sheet

ip law fact sheet

With such a large amount of claims prevention information available in LAWPRO Magazine articles and practicePRO resources, we had the idea to create simple fact sheets that CPD providers and others could use in developing their program material for specific areas of law. The latest in our series of “malpractice claims fact sheets” covers IP… Read More »

Categories: Risk Management Strategies

Psychological tips to win over your clients, juries, and judges

biggest-claims-risks

Effectively persuading a potential new client, a jury, or an interviewer – and being able to do it time and again – requires a solid understanding of how people make decisions. Persuasion traditionally relies on three techniques, namely: to speak the truth (logos), be credible (ethos), and move your audience emotionally (pathos).  Unconscious (cognitive) biases can interfere… Read More »

Categories: Biggest Claims Risks, Communication Errors, Law Practice Management, Practice Aids, Risk Management Strategies

Dropping the ball on a file transfer: Rule 48 dangers

Man delivering package

When a file is transferred from one lawyer to another, one danger is when nothing happens on the file due to a clumsy transfer or missing critical information. A new file that has not been looked at can be a ticking time bomb. Deadlines like limitation periods can pass by unnoticed, and Rule 48 administrative… Read More »

Categories: Biggest Claims Risks, Civil Litigation, Communication Errors, Law Practice Management, Risk Management & Claims Prevention, Risk Management Strategies

Land Acknowledgement

The offices of LAWPRO are located on the traditional territory of many nations including the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat peoples. Toronto is covered by Treaty 13 with the Mississaugas of the Credit. LAWPRO respects and acknowledges the histories, languages, knowledge systems, and cultures of First Nations, Metis, and Inuit nations.

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