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Law Practice Management

practicePRO Resource: Top 10 Technology Tools and How to Use Them

technology

Are you familiar with the various available legal technology options, and are you using everything you should be? Legal technology is essential for communicating with and serving clients, for completing law-related tasks, and for running and managing your practice. Top 10 Technology Tools and How to Use Them, by Dan Pinnington, Richard Ferguson, David Bilinsky… Read More »

Categories: Technology

practicePRO Resource: Voicemail tips

communication-errors

Although not everyone likes it, voice mail is an essential tool. Used properly, it can help you better communicate with and serve your clients. To avoid frustrating clients, consider the following points for handling incoming calls from our Managing a Better Professional Services firm booklet,: Give callers the option to leave a traditional message: If… Read More »

Categories: Communication Errors, Law Practice Management

Communicating with staff about email privacy

privacy

In the course of an investigation of an alleged cheating incident, Harvard University administrators apparently accessed (without notice) and reviewed the contents of the email inboxes of several resident deans, triggering criticism by the deans and by the public at large. If you are a law firm manager, are you legally entitled to snoop through… Read More »

Categories: Privacy

Land Acknowledgement

The offices of LAWPRO are located on the traditional territory of many nations including the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat peoples. Toronto is covered by Treaty 13 with the Mississaugas of the Credit. LAWPRO respects and acknowledges the histories, languages, knowledge systems, and cultures of First Nations, Metis, and Inuit nations.

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