Law Practice Management
Communicating with staff about email privacy
In the course of an investigation of an alleged cheating incident, Harvard University administrators apparently accessed (without notice) and reviewed the contents of the email inboxes of several resident deans, triggering criticism by the deans and by the public at large. If you are a law firm manager, are you legally entitled to snoop through… Read More »
Categories: PrivacyLAWPRO Magazine archive: What to do when partners, associates or staff commit fraud
At AvoidaClaim we regularly issue warnings about fraud attempts by fake clients. This article by David Debenham from the Fall 2008 issue of LAWPRO Magazine reminds lawyers to be aware of the possibility of fraud within the firm as well. Internal fraud has been very costly for LAWPRO. At the time of this article we’d… Read More »
Categories: Law Practice ManagementpraticePRO resource: Generic law firm privacy policy
As a supplement to the LAWPRO Magazine articles Privacy and Your Clients: An Agenda For Every Firm (Summer 2003) and Personal Information and Privacy (Winter 2007), LAWPRO has created a Sample Firm Privacy Policy. It can be used as a precedent and checklist to guide you as you examine your own firm’s procedures for dealing… Read More »
Categories: Law Practice ManagementpracticePRO Resource: Vulnerabilities assessment chart
Accidents or disasters that have the potential to interrupt or destroy a law practice can come in many forms. They can be natural, technology related, or man-made (both intentional and accidental). They may affect just a single person, everyone at a firm, or even a whole city or region. practicePRO has created a spreadsheet chart… Read More »
Categories: Law Practice ManagementpracticePRO Resource: A post-matter client survey precedent
A post-matter client survey is one of the best ways to collect information about what clients thought about the services you provided to them. Make sure your survey is structured to help you identify specific areas for improvement. Ideally, it should include some open-ended questions. You might also want to compare client feedback to your… Read More »
Categories: Law Practice ManagementListening to your law clerks and legal assistants can help you avoid claims
I’ve been gossiping with your staff lately. Here at LAWPRO, we have a push on to subscribe law clerks and legal assistants to our magazine and electronic newsletters. We’re doing this because we realize that legal assistants are the “front line” responsible for many of the tasks essential to claims avoidance. In many of your… Read More »
Categories: Law Practice ManagementSeven New Year’s resolutions for a better practice
I will fire my worst client: This client is the one that calls you almost every day, sends you hourly emails, never has enough for a retainer and bickers about paying your fees. When ending the retainer, make sure you comply with the Rules of Professional Conduct. I will book my vacation: Your body and… Read More »
Categories: Law Practice ManagementLinkedIn password breach reported – change your LinkedIn password immediately [Updated]
A post on the TheNextWeb site indicates that a Norweigan IT webite, Dagens IT reported the breach. That site indicates that 6.5 million encrypted LinkedIn passwords have been posted to a Russian hacker site. LinkedIn has responded that they are looking into the breach. To be safe, LinkedIn users should change their passwords immediately. For… Read More »
Categories: Fraud Prevention, Technology