Law Practice Management
New practicePRO resource: Annual Legal Health Check-up
Clients don’t always appreciate how lawyers can help on other legal issues they may encounter as they go through life. Just as booking an appointment with a doctor or financial advisor offers an opportunity to identify issues and gauge your health (physical and financial), checking in with their lawyer can ensure your client’s legal health is… Read More »
Categories: Law Practice ManagementThe importance of being early
Punctuality is a virtue much pooh-poohed by a certain kind of lawyer – the kind who views her time as so exquisitely valuable that she must operate in a perpetual state of adrenaline-fueled urgency. Meeting starts at 9:00? If it’s only 8:56, there’s ample time to make an important phone call to get instructions from… Read More »
Categories: Law Practice ManagementLAWPRO Magazine archives: Strategic resourcing – Thinking differently about delivery of legal services
Strategically sourcing legal services may not be a new phenomenon, but the current economic downturn, coupled with the growing realization that the legal profession needs to rethink its business model to survive in the long term have put one such option – outsourcing – in the spotlight, say two outsourcing providers. Both Gavin Birer, president… Read More »
Categories: Legal Technology, Law Practice ManagementpracticePRO Resource: List of habits that annoy clients most
Like you, clients will get upset if they are treated badly or are faced with surprises. Do you appreciate the things that you do that upset or annoy your clients? From the Managing a Better Professional Services Firm booklet, here are the things you should avoid doing that annoy clients most. Not returning phone calls:… Read More »
Categories: Law Practice ManagementCareful docketing offers powerful claims defence support
As regular readers of this blog already know, documentation of the progress of a legal matter can be very helpful in the event of a claim. It’s easy to forget, however, that the recommendation with respect to documentation extends to dockets. There was once a time when “to docket” meant the same thing to lawyers… Read More »
Categories: Law Practice ManagementPlan your CPD year and maximize your learning
Lawyers in Ontario are now familiar with the Law Society’s requirement that they complete a minimum number of hours of continuing professional development programming each year. As the law grows ever more complex, CPD supports lawyers’ ongoing competency and helps them build practical skills that will can benefit both their clients and their own careers…. Read More »
Categories: Law Practice ManagementLAWPRO Magazine archive: Protecting client data – 11 steps to take when using technology
The Law Society of Upper Canada’s Practice Management Technology Guideline specifically reminds lawyers to address concerns about client confidentiality, security, disaster management and technological obsolescence, and that a certain level of lawyer competence in the security of technology is necessary to comply with the Rules of Professional Conduct. This article offers a checklist of 11… Read More »
Categories: Legal Technology, Law Practice ManagementpracticePRO Resource: Top 10 Technology Tools and How to Use Them
Are you familiar with the various available legal technology options, and are you using everything you should be? Legal technology is essential for communicating with and serving clients, for completing law-related tasks, and for running and managing your practice. Top 10 Technology Tools and How to Use Them, by Dan Pinnington, Richard Ferguson, David Bilinsky… Read More »
Categories: Technology