Risk Management & Claims Prevention
Let technology be your path to wellness
Safety apps People who travel alone, work with violent accused, or find themselves in other potentially dangerous situations may want to try out personal safety smartphone apps. These work in a variety of ways: they can allow loved ones to track you remotely via GPS; send out an alert to friends if you fail to… Read More »
Categories: Wellness and BalanceNew Year’s resolutions for a healthier law practice and a new you
The end of one year and the start of a new one is a time for self-reflection and self-improvement. Many of you will think about making changes in your personal and work lives. But while you all have good intentions, it can be difficult to break old habits, especially when you are running hard on… Read More »
Categories: Law Practice Management, Practice Aids, Risk Management StrategiesDon’t take the bait on a spear phishing scam
By now, most lawyers are familiar with phishing attacks. For those who are not, phishing is the attempt to acquire sensitive information such as usernames, passwords, and credit card details by masquerading as a trustworthy entity in an email. They take the form of a message, allegedly from your bank or an online retailer you… Read More »
Categories: Fraud Prevention, TechnologyManaging risk: Who pays for crime?
One of the questions we often get asked at LAWPRO is why certain areas of claims don’t get the full $1 million per claim amount of coverage. For example, think of how the LawPRO policy treats counterfeit certified cheques causing an overdraft, cybercrime, and intentional misbehaviour within the real estate registration system – these coverages… Read More »
Categories: Fraud Prevention, Legal Technology, TechnologyPsychological tips to win over your clients, juries, and judges
Effectively persuading a potential new client, a jury, or an interviewer – and being able to do it time and again – requires a solid understanding of how people make decisions. Persuasion traditionally relies on three techniques, namely: to speak the truth (logos), be credible (ethos), and move your audience emotionally (pathos). Unconscious (cognitive) biases can interfere… Read More »
Categories: Biggest Claims Risks, Communication Errors, Law Practice Management, Practice Aids, Risk Management StrategiesFeeling emotional? Don’t hit send!
It’s 11pm and your phone beeps. Against your better judgment you pick it up and see it’s a client email. Soon you’re sucked into a missive about the latest calamity in your client’s life, the client’s anxiety about the case, and what you will do about everything. You sense your own anger and frustration rise… Read More »
Categories: Communication Errors, Wellness and BalanceFriday, December 2, 2016 is the deadline to file a consent timetable and draft order to prevent a dismissal under Rule 48.14 of pre-2012 matters
LAWPRO reminds Ontario lawyers that Friday, December 2, 2016 is the deadline to file a consent timetable and draft order to prevent a dismissal under Rule 48.14 of pre-2012 matters. See below for more details. Answers to common Rule 48.14 questions In a case decided last week, Daniels v. Grizzell, 2016 ONSC 7351, Associate Chief Justice… Read More »
Categories: Civil Litigation, Limitations ClaimsHow long should you keep your closed files?
“How long do I have to keep my closed files?” is one of the most frequent questions lawyers ask practicePRO. Certainly you don’t have to keep all files permanently – this just doesn’t make practical or economic sense. Nor is the solution as simple as a one-size-fits-all rule for when to destroy closed files (e.g.,… Read More »
Categories: Civil Litigation, Limitations Claims