Law Practice Management
How to Improve Hospitality in the Office
Think about how you choose between similar services. If two restaurants have great food at comparable prices, do you return to the one with slow, rude service, or the one where you felt taken care of? While its obvious that clients want their lawyer to be good at handling their case, these days that often… Read More »
Categories: Law Practice ManagementTen social media misconceptions, revised
“Social media is just people posting pictures of what they had for breakfast” is a common refrain from those who have no interest in or can’t figure out things like Twitter, Facebook or LinkedIn. It may be said even more by lawyers, who have a reputation of not being the most enthusiastic new adopters of… Read More »
Categories: Legal Technology, TechnologyNeed something to read to avoid doing that other thing?
When tracking the causes of claims, we at LAWPRO classify certain claims as relating to problems with “time management”. These claims include losses caused by lawyer procrastination: a specific cause of loss at the root of four percent of claims (by both count and cost) over the past ten years. Would you like to be… Read More »
Categories: Law Practice Management, Wellness and BalanceParadoxically, pessimism leads to happiness
Can pessimism lead to happiness? Conventional wisdom says no: “Research shows that an optimistic outlook is good for your mental health,” said Patricia Spataro, director of the New York State Lawyer Assistance Program, a resource for attorneys with mental health concerns. “But lawyers are trained to always look for the worst-case scenario. They benefit more… Read More »
Categories: Career Management, Law Practice Management, Risk Management Strategies, Wellness and BalanceAssess your online image. What do clients see?
When we meet someone new it’s common now to Google them to see what we can find out. It’s no different with potential clients who are thinking about using your firm. Have you Googled yourself lately to see what they see? Merrilyn Astin Tarlton, writing in the Attorney at Work blog, has some great tips… Read More »
Categories: Legal TechnologyFive ways to boost your chances of a successful repair
What’s a repair? In some cases, LAwPRO counsel can help an insured lawyer head off a lawsuit by “repairing” an error (e.g., by assisting with a motion to reinstate a dismissed action to the trial list) or take steps that substantially reduce the losses that an error might lead to. While not all errors are… Read More »
Categories: Law Practice Management, LAWPRO Errors and Omissions CoverageCapture More Billable Time and Stress Less
To meet a minimum billable hour requirement of 1800 to 2000 hours a lawyer needs to be at work approximately 9.7 hours a day (while losing 2 hours of that to non-billable tasks). That is according to Jacqueline Vinaccia in her article Capture More Billable Time and Stress Less on the AttorneyAtWork blog. Keeping track… Read More »
Categories: Law Practice ManagementInside the Lawyer’s Mind Part 5: Resilience
The last trait we look at in this series is resilience. A lawyer high in resilience is receptive to criticism and feedback and is not defensive. He is less likely to take criticism personally and is better at focusing on accomplishing the task at hand. If he suffers a loss or is rejected, he will… Read More »
Categories: Career Management, Law Practice Management, Risk Management Strategies